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Senior Support Engineer, SAP EWM (Remote)

LanceSoft Inc · Remote · Global customer support team

Compensation

$89 – $89 /hr

Employment type

Full-time

Work setting

Remote

Location

Remote

Schedule

Evening shift

Posted

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Job overview

The Senior Support Engineer, SAP EWM role is remote in the United States, with a stated pay range of $80–$89 per hour. The role supports mission-critical SAP applications for LanceSoft’s global customer support work. The engineer exists to resolve complex customer issues and maintain reliable SAP environments across client architectures and implementations. The work combines functional and technical troubleshooting, customer guidance, testing and delivery of fixes, data-correction scripts, and collaboration with a 24x7x365 support organization; flexible hours, including evenings, weekends, and holidays, are required.

What you'll do

  • Troubleshoot complex SAP application issues
  • work with customers to understand needs and support business change
  • provide remote functional support and training for specialist SAP modules
  • advise on client customizations and implementation practices
  • develop application break fixes for critical defects
  • create scripts to identify, analyze, and correct data issues
  • manage assigned accounts as a technical and functional adviser
  • provide hands-on assistance using tools and remote connectivity
  • collaborate with virtual team members
  • contribute to knowledge-sharing methods and diagnostic tools
  • work flexible hours including evenings, weekends, and holidays and monitor email outside standard business hours.

What we're looking for

Skills & competencies
senior support engineer
sap ewm
remote us
lancesoft
sap applications
customer support
sap basis
enterprise portal
troubleshooting
flexible hours
$80–$89/hr
weekend work
Work arrangement
  • Weekend coverage required

Why this role

Remote support role requiring extensive SAP experience, including SAP EWM configuration, installation, and administration; SAP certifications are preferred.

About the employer

LanceSoft Inc is hiring for this role. Industry: Executive Search Services. Sector: 56.

Additional details

Industry sector
56
Industry
Executive Search Services
Occupation code
15-1232.00
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