Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent is an onsite, part-time position in Colorado Springs, CO, paying $17 per hour. The role supports the DoubleTree’s CARE culture and its focus on exceptional experiences for guests, team members, and the community. The agent helps ensure guests have a smooth stay by managing arrivals, departures, room assignments, reservations, and inquiries. Coordination with housekeeping and accurate guest records contribute to room readiness and reliable hotel service.

What you'll do

• Welcome, register, check in, and check out guests
• provide keys and room numbers and record credit card information
• keep guest information current and correct
• manage room bookings and answer questions about rooms, amenities, rates, requests, and rewards programs
• coordinate with housekeeping to ensure rooms are ready
• handle customer complaints as necessary.

What we're looking for

Skills & competencies

hotel front desk agent

doubletree by hilton

colorado springs co

onsite

part-time

$17/hr

guest check-in

guest check-out

reservations

customer service

housekeeping coordination

hotel hospitality

Work arrangement

• Weekend coverage required

Benefits & perks

• Sick leave pay, 401(k), and Hilton employee discounts.

Why this role

The posting lists competitive wages, sick leave pay, 401(k), and Hilton employee discounts. High school graduation, a GED, or equivalent is required; one year of hospitality experience is preferred.

About the employer

Doubletree by Hilton Colorado Springs is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.