Global Security Operations Center Operator | Alarm Monitoring & Incident Response

Job overview

The Global Security Operations Center Operator | Alarm Monitoring & Incident Response is an onsite role based in Campbell, CA. Compensation is not specified for this position, which supports the global security operations team in safeguarding client assets and personnel. This role exists to monitor security systems, investigate alarms, and coordinate incident responses. The operator contributes to team goals by maintaining vigilance, managing communications, and providing support during both routine and critical security events.

What you'll do

• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed.
• Assisting company employees in all concerns that pertain to safety and security.
• Monitoring travel safety and security of company’s employees.
• Conducting ongoing review of multiple systems and sources to detect potential risks.
• Notifying and coordinating corporate response by distribution of advisories and other communications.
• Compiling daily reports and incident reports.
• Following procedures for managing a variety of incidents, from minor incidents handled at the local level to global crises.
• Provides back-up, support, and on-call function as needed.

What we're looking for

Skills & competencies

contract

day shift

campbell ca

securitas

security

gsoc

onsite

full-time

customer service

alarm monitoring

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Why this role

Global security operations center environment with advanced security solutions.

About the employer

Securitas is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.