Junior ServiceNow Administrator — Active Secret Clearance

Job overview

The Junior ServiceNow Administrator role is hybrid, with onsite work at customer locations as required. Candidates must live within approximately 90 minutes of a DISA DHMC location, including Mechanicsburg, PA; Ogden, UT; Oklahoma City, OK; Montgomery, AL; or Fort Meade, MD. The salary range is $85,000–$110,000 per year. PGTEK supports a Department of Defense cloud platform program. Working alongside senior engineers, the administrator maintains and configures ServiceNow and supports IT service management processes, integrations, reporting, and documentation. The role contributes to reliable service delivery in a secure DoD hybrid-cloud environment.

What you'll do

• Administer ServiceNow users, groups, roles, access controls, forms, lists, notifications, and UI policies
• support ITSM processes
• build and maintain catalog items, workflows, Flow Designer flows, business rules, and basic scripts under senior guidance
• troubleshoot issues and support tickets
• assist with upgrades, patching, cloning, and testing
• maintain CMDB records
• assist with integrations using REST APIs and MID Servers
• develop reports and dashboards
• maintain technical documentation, runbooks, and audit-ready records under DoD security and RMF requirements.

What we're looking for

Skills & competencies

junior servicenow administrator

hybrid

mechanicsburg pa

ogden ut

oklahoma city ok

montgomery al

fort meade md

active secret clearance

u.s. citizenship

itsm

servicenow

$85k–$110k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, and dental coverage
• life, disability, and critical illness insurance
• matching 401(k)
• PTO and holidays
• education assistance
• EAP.

Why this role

Active Secret clearance and U.S. citizenship required; 1–3 years of ServiceNow administration experience; DoD 8570/8140 IAT Level II certification or ability to obtain it within six months. Hybrid work with local customer-site travel as required.

About the employer

PGTEK is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.