Software Support Specialist
Compensation
$45k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
[object Object]
Schedule
Day shift
Posted
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Job overview
The Software Support Specialist is an onsite role based in the United States, providing technical assistance to clients through various communication channels. Compensation for this position ranges from $45,000 to $70,000 per year, supporting Rithum's commerce network operations. This role exists to ensure accurate and timely resolution of software queries while maintaining platform expertise. The specialist contributes to team success by documenting issues, mentoring new associates, and leveraging AI tools to optimize support workflows and client satisfaction.
What we're looking for
- Skills & competencies
- full-timeday shiftsoftware supporttechnical supportclient servicerithumusaonsiteai toolsticketing$45k-$70k
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) match, PTO, caregiver leave, pet insurance, remote work stipend
About the employer
Rithum is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Custom Computer Programming Services
- Occupation code
- 15-1232.00
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Listing ID: 4d6ade76-8ec5-4dea-bc67-6afe25de22e3