Patient Services Specialist I – Billing and Financial Assistance

Job overview

The Patient Services Specialist I – Billing and Financial Assistance role is onsite in Detroit, MI. Compensation is not specified. Henry Ford Health works to advance health and improve lives across Michigan and beyond. This role responds to patient questions about hospital and professional healthcare accounts receivable across Henry Ford Health’s integrated system. It supports patients and system staff by providing clear account-related assistance in a high-volume billing call center.

What you'll do

• Respond to patient inquiries about healthcare accounts receivable across hospital and professional billing
• communicate with patients, colleagues, providers, operational staff, supervisors, and managers
• work independently in a high-volume billing call center.

What we're looking for

Skills & competencies

patient services specialist

patient billing

financial assistance

healthcare accounts receivable

billing call center

henry ford health

detroit mi

onsite

insurance billing

patient support

Work arrangement

• Weekend coverage required

Why this role

Requires three years of call center experience, one year of billing and coding experience, and six months of remote work experience; high school diploma or GED required.

About the employer

Henry Ford Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.