Automotive Service Manager

Job overview

The Automotive Service Manager is an onsite, full-time role in Wahpeton, ND. Compensation is base pay plus commission; the posting also mentions performance bonuses but gives no numeric amounts. Vision Ford Lincoln’s service department focuses on customer satisfaction and quality repairs. The manager leads service advisors and technicians and oversees daily operations to support productivity, profitability, and customer satisfaction. The role coordinates with Parts, Sales, and Warranty teams and forecasts staffing and service volume to support store growth.

What you'll do

• Lead, train, and support service advisors and technicians
• manage daily service operations
• maintain customer satisfaction standards and timely, quality repairs
• collaborate with Parts, Sales, and Warranty departments
• forecast staffing needs and service volume
• promote a service culture focused on excellence, speed, and transparency.

What we're looking for

Skills & competencies

automotive service manager

service operations

team leadership

service advisors

technicians

customer satisfaction

quality repairs

wahpeton nd

vision ford-lincoln

base plus commission

performance bonuses

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Commission and monthly and quarterly performance bonuses
• 75% of health insurance covered
• optional dental and vision insurance
• 401(k) with company match
• paid training and certification
• paid time off and holidays
• employee discounts.

Why this role

The posting seeks three or more years of fixed operations or service management experience, preferably in automotive, and knowledge of vehicle systems, repairs, and repair-order metrics.

About the employer

Vision Ford-Lincoln is hiring for this role. Industry: New Car Dealers. Sector: 44.