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Member Experience Advisor

American Heritage Credit Union · Allentown, PA · Branch Operations

Compensation

$19 – $21 /hr

Employment type

Full-time

Work setting

On-site

Location

Allentown, PA

Schedule

Day shift

Posted

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Job overview

The Member Experience Advisor is an onsite role based in Allentown, PA. Compensation is $19–$21 per hour, supporting the branch operations at American Heritage Credit Union. This role exists to provide premier service to members by proactively engaging them with financial solutions. The advisor processes account and loan requests, utilizes data tools to offer personalized services, and connects members with subject matter experts to meet their financial needs.

What you'll do

  • Process account and loan requests.
  • Utilize sales tracking systems to offer financial solutions.
  • Connect members to subject matter experts.
  • Perform file maintenance.

What we're looking for

Skills & competencies
full-time
day shift
allentown pa
$19-$21/hr
credit union
member experience
financial services
banking
customer service
sales
consultative
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid time off, health benefits, 401(k) with company match, growth opportunities.

Why this role

Consultative approach to member engagement in a $5+ billion financial institution.

About the employer

American Heritage Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.

Additional details

Industry sector
52
Industry
Credit Unions
Occupation code
43-3071.00
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