Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Grandville, MI. Compensation is $40,000–$50,000 per year. The role supports Michael Cardenas’s State Farm agency as it builds customer relationships and grows its business. The representative answers customer inquiries, maintains accurate interaction records, and follows up as needed. By providing attentive service and coordinating with other agent team members, the role helps reinforce positive customer experiences and support the agency’s growth.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

customer inquiries

customer relationships

insurance agency

customer records

grandville mi

michael cardenas state farm agent

$40k–$50k

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• performance-based bonus
• paid time off
• training and development
• advancement opportunity
• flexible schedule.

Why this role

New agency opened in 2026; benefits include Simple IRA, license reimbursement, performance-based bonus opportunity, paid time off, training and development, and advancement opportunity.

About the employer

Michael Cardenas - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.