Account Manager

Job overview

The Account Manager role is onsite in Leawood, KS; compensation is not specified. The position supports client relationships and logistics services in the transportation and logistics industry. The account manager serves as the primary contact for client inquiries and issues, identifies logistics solutions that address client needs, and coordinates with internal operations, sales, and customer service teams. Account reviews and performance analysis help identify improvements, growth opportunities, and ways to support client retention.

What you'll do

• Develop and maintain client relationships as the primary contact for logistics inquiries, requests, and issues
• understand client needs and offer relevant logistics solutions
• collaborate with operations, sales, and customer service
• conduct business reviews and present supply-chain improvement ideas
• monitor account performance and metrics
• track industry trends, market conditions, and competitor activity to inform strategy and retention.

What we're looking for

Skills & competencies

account manager

client relationships

transportation logistics

supply chain

account performance

customer service

leawood ks

sethmar

tms systems

crm systems

bachelor’s degree or equivalent

Work arrangement

• Weekend coverage required

Why this role

The posting requests at least one year of industry experience, a bachelor’s degree or equivalent work or military experience, and the ability to learn TMS and CRM systems.

About the employer

Sethmar is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.