Residential Program Supervisor

Job overview

The Residential Program Supervisor role is onsite in Dorchester, Massachusetts, at 123 Hamilton St. The schedule is 40 hours, Sunday–Thursday, 4:00 p.m.–12:30 a.m., with some flexibility for meetings and emergency calls; an on-call rotation is required. Pay is $61,464–$67,610.40 per year. Pine Street Inn Supportive Housing provides residential, case management, and clinical support to tenants. The supervisor leads evening and overnight residential services, overseeing staff coverage, training, compliance, and program practices. The role coordinates with case management, property management, and facilities teams to support tenants’ self-sufficiency and ensure high-quality support around the clock.

What you'll do

• Supervise evening and overnight residential counselors and house managers
• coordinate mobile evening counselor coverage
• oversee program content and implementation of best practices
• hire, evaluate, train, and support supervisees
• ensure compliance with licensing and legal requirements
• monitor training and safety
• mediate tenant issues
• coordinate with internal departments
• lead in crisis situations and participate in the on-call rotation.

What we're looking for

Skills & competencies

residential program supervisor

supportive housing

residential services

evening and overnight team

sunday–thursday

4:00 p.m.–12:30 a.m.

on-call rotation

tenant support

harm reduction

trauma-informed care

dorchester ma

pine street inn

$61,464–$67,610.40/year

boston and brookline travel

Work arrangement

• Weekend coverage required

Why this role

The role includes an on-call rotation and requires travel throughout Boston and Brookline. Required qualifications include a high school diploma and five years of clinical supervisory experience or equivalent skills and experience in substance abuse or mental health.

About the employer

Pine Street Inn is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.