Front Desk Agent – 3 PM–11 PM

Job overview

The Front Desk Agent – 3 PM–11 PM role is onsite in Pompano Beach, FL; compensation is not specified. The position supports guest and tenant services at The Forum and represents the ministry with a positive, professional attitude. The role provides front desk and concierge support, responds to guest needs, and serves as a liaison among guests, partners, tenants, and management. Accurate shift records and courteous communication help maintain consistent service across the seven-day operation.

What you'll do

• Provide guest service and respond to tenant needs
• handle front desk and concierge requests
• answer calls and provide accurate information
• complete shift checklists and end-of-shift reports
• maintain a daily event ledger
• take and relay messages
• communicate information to relevant departments
• assist with reservation calls
• keep desk and lobby areas organized
• and document maintenance needs. The posting requires night hours, weekends, and holidays.

What we're looking for

Skills & competencies

front desk agent

front desk associate

guest services

concierge

reservations

shift reports

night hours

3 pm–11 pm

pompano beach fl

onehope

part-time

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

The listing specifies a part-time shift, a seven-day work week, required weekends and holidays, and night hours. It asks for at least six months of similar experience and a high school diploma or GED.

About the employer

OneHope, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.