Customer Service Representative – Overnights

Job overview

The Customer Service Representative – Overnights role is onsite in Minneapolis, MN. The stated pay range is $13–$16 per hour. Planet Fitness provides fitness club services, and this position supports member and guest experiences at the club. The representative handles front-desk service and new-member sales, helping members and prospective members access club services. The role contributes to a welcoming, orderly club by answering questions, assisting with account tasks, and maintaining cleanliness.

What you'll do

• Greet potential members and provide a positive experience
• answer calls and assist with questions
• provide information calls and tours
• assist with check-ins, sign-ups, cancellations, amenity use, and account updates
• route member service issues to club leadership as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

customer service representative

overnights

minneapolis mn

planet fitness

pf baseline fitness

part-time

member services

front desk

new member sales

fitness club

$13–$16 per hour

overnight schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Dollars for Scholars Program
• Employee Appreciation Program
• free membership for the employee and one family member or friend
• Team Member Support Team
• health, dental, and vision insurance
• critical illness, short-term disability, accident, voluntary life, and pet insurance
• HSA
• advancement opportunities.

Why this role

Overnight role; part-time listing; requires standing and walking for at least 75% of the shift and may require lifting up to 50 pounds less than 30% of the time.

About the employer

Planet Fitness - PF Baseline Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.