Senior Learning Performance Consultant, Customer Enablement

Job overview

The Senior Learning Performance Consultant, Customer Enablement is an onsite role based in Juneau, AK. The salary range is $100,000 to $120,000 per year. This role supports customer and technical enablement by transforming product release updates into structured learning experiences. The role exists to apply instructional design principles to design courses that drive customer adoption and technical proficiency. The consultant partners with Product teams to shape release communication and ensures that learning content is aligned with business outcomes.

What you'll do

• Transform agile release updates into structured content
• apply instructional design principles
• maintain customer-facing enablement content
• partner with Product Management
• design technical enablement content
• define success metrics
• analyze learner data.

What we're looking for

Skills & competencies

full-time

day shift

juneau ak

learning

enablement

saas

instructional design

performance consulting

skilljar

$100k-$120k/yr

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, 401(k), disability, life insurance, parental leave, tuition reimbursement.

Why this role

Requires 5-8+ years of experience in learning or enablement in a SaaS environment; experience with Skilljar or similar LMS.

About the employer

iCIMS is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.