Automotive Service Advisor — Customer Care

Job overview

The Automotive Service Advisor — Customer Care role is onsite in Batavia, OH. Compensation is described as competitive, with $40,000–$80,000+ income potential. Maysville Auto Repair says it has served the community for over 20 years and focuses on honest, quality work and lasting customer relationships. The advisor helps customers understand vehicle concerns and repair recommendations while coordinating communication with technicians. By addressing questions and concerns and supporting a positive service experience, the role helps encourage customer trust and repeat visits.

What you'll do

• Greet customers and listen to vehicle concerns
• explain vehicle needs and recommendations
• prepare repair estimates
• communicate with technicians about diagnostics
• keep customers informed during repairs
• take photos and videos of customer vehicles and create shop content
• address customer concerns and work toward solutions
• support customer retention and repeat visits.

What we're looking for

Skills & competencies

automotive service advisor

customer care

repair estimates

vehicle diagnostics

customer communication

customer relationships

automotive repair

batavia oh

maysville auto repair

$40k–$80k+ income potential

Work arrangement

• Weekend coverage required

Benefits & perks

• Supportive team environment
• long-term career growth opportunity.

Why this role

The posting describes automotive knowledge or service advisor experience as preferred and states an income potential of $40,000–$80,000+.

About the employer

Maysville and Somerset Auto Repair is hiring for this role. Industry: General Automotive Repair. Sector: 81.