Bilingual Customer Service Specialist (Spanish)

Job overview

The Bilingual Customer Service Specialist (Spanish) is an onsite role based in Detroit Lakes, MN. Compensation is $17.02/hr. This position supports the retail store team by providing essential customer service and product expertise. This role exists to ensure high levels of customer satisfaction and store operational success. The specialist assists customers with product selection, processes sales, and maintains store standards to meet sales goals.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

part-time

day shift

detroit lakes mn

spanish

retail

customer service

sales

sherwin-williams

no degree required

$17.02/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, retirement, and savings benefits available.

Why this role

Bilingual Spanish fluency required.

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.