Director of Account Management

Job overview

The Director of Account Management role is remote, with the posting describing Aircall’s distributed teams and a remote work arrangement. Base salary is $170,000–$243,900 per year; on-target earnings are listed up to $348,429. Aircall provides a cloud-based customer communications platform combining voice, messaging, and AI tools. The director leads the Americas Account Management function to grow expansion revenue and adoption of AI and agentic products across existing accounts. The role builds sales discipline, develops the team, and aligns account strategy with company growth goals.

What you'll do

• Own expansion revenue and AI/agentic product attach rates
• hire and develop Account Managers
• set quotas and coach sales motions
• manage pipeline stages and forecasts
• develop product pitches and sales materials
• design territory and account coverage
• establish pipeline reviews and deal coaching
• partner with Sales, Product, Partnerships, and Support
• report on revenue and team performance.

What we're looking for

Skills & competencies

director of account management

remote

aircall

americas

account management

b2b saas

expansion revenue

ai products

sales leadership

pipeline management

$170,000–$243,900 base salary

ote up to $348,429

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary package and benefits
• the posting also highlights work-life balance, a fast-learning environment, and a multicultural team.

Why this role

Reports to the GM of the Americas and is a member of the Americas leadership team. The posting lists base salary separately from on-target earnings.

About the employer

Aircall.io, Inc. is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.