Patient Representative - Eyecare

Job overview

The Patient Representative - Eyecare role is onsite in Savannah, GA. Compensation is not specified. SouthCoast Health’s Eyecare Department provides the setting for this patient-facing position. The representative is often the first point of contact for patients and families, supporting check-in, accurate records, and patient flow. The role helps the clinic prepare patients for appointments and communicate arrivals to clinical staff while maintaining confidentiality.

What you'll do

• Greet patients and families
• provide directions and assistance
• handle concerns and involve a supervisor as appropriate
• provide culturally and linguistically appropriate communication
• provide check-in forms or a tablet
• verify and update insurance and demographic information
• notify physicians and staff when patients are ready
• monitor wait times and schedules
• maintain sign-in sheets and confidentiality
• follow emergency protocols
• perform assigned non-clinical duties.

What we're looking for

Skills & competencies

patient representative

eyecare

savannah ga

southcoast health

full-time

patient check-in

patient flow

reception

insurance information

customer service

hipaa

high school diploma

healthcare administration

weekend work

Work arrangement

• Weekend coverage required

Why this role

Eyecare department role; high school diploma or equivalent required; one year of customer service experience required, with healthcare receptionist experience preferred.

About the employer

SouthCoast Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.