Administrative Assistant and Customer Service Representative

Job overview

The Administrative Assistant and Customer Service Representative role is onsite in Clifton Heights, PA, with hours of 8:30 a.m.–5:15 p.m., Monday through Friday. Compensation is not specified. The role serves as a liaison between American Marketing’s sales staff and customers. The position exists to keep customer orders and related administrative work moving accurately. It supports sales and management by coordinating quotes, order entry, client and vendor communication, payment entry, customer service, and accounting-related tasks.

What you'll do

• Prepare quotes and enter orders
• email clients and vendors
• research products
• oversee order processing
• answer phones and call vendors and current customers
• enter payments
• receive walk-in customers
• troubleshoot customer service issues
• support accounting tasks such as invoicing
• use Microsoft Office, especially Excel, and office equipment.

What we're looking for

Skills & competencies

administrative assistant

customer service

order entry

quoting

client communication

vendor communication

invoicing

microsoft excel

clifton heights pa

american marketing

monday–friday

8:30 a.m.–5:15 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Option to enroll in healthcare benefits
• Simple IRA with match
• paid time off.

Why this role

Previous office experience is required; fast typing at 45+ WPM is required. Healthcare benefits are optional to enroll in.

About the employer

AMERICAN MARKETING COMPANY INC is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.