Shelter Support Professional, Part-Time Weekends

Job overview

The Shelter Support Professional role is onsite in Waterville, ME, and is part-time on Saturdays and Sundays. Compensation is not specified. Mid-Maine Homeless Shelter’s mission is to support people experiencing homelessness with shelter, food, and services for low-income and vulnerable members of the community. The professional provides compassionate, nonjudgmental support in a low-barrier shelter, helping maintain guest safety and stability while supporting psychosocial and basic health needs. The role includes observation, crisis response, documentation, and connection to community resources.

What you'll do

• Assist with intake, registration, and risk assessment
• observe and report changes in guests’ physical, behavioral, or emotional condition
• support individualized care plans
• monitor for distress and respond to emergencies
• use trauma-informed, harm-reduction, and de-escalation practices
• maintain clean and safe client areas
• document interactions and incidents
• communicate with the multidisciplinary team
• and help guests access social, behavioral health, medical, and housing resources.

What we're looking for

Skills & competencies

shelter support professional

mid-maine homeless shelter

waterville me

homelessness services

shelter support

client intake

crisis intervention

de-escalation

harm reduction

trauma-informed care

saturday and sunday

part-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off
• 13 paid holidays
• 403(b)
• short-term disability insurance
• employee assistance program
• mileage reimbursement
• ongoing training and professional development
• and advancement opportunities. Benefits are described for employees working 32 hours per week for full-time benefits.

Why this role

Low-barrier shelter environment with harm-reduction practices and support for guests working toward stability and permanent housing.

About the employer

Mid-Maine Homeless Shelter is hiring for this role. Industry: Temporary Shelters. Sector: 62.