Student Financial Services Advisor

Job overview

The Student Financial Services Advisor role is onsite at Kentucky State University’s main campus in Frankfort, KY. Compensation is not specified. The position is in the Bursar department and coordinates student financial services with the Office of Financial Aid. The advisor helps students and families understand financial aid, billing, payment options, refunds, and account balances while ensuring accurate transactions and regulatory compliance. The role reconciles account activity and works across university offices to resolve discrepancies and provide clear financial guidance.

What you'll do

• Coordinate financial aid disbursement, billing, and student account reconciliation
• advise students and families on aid, billing, payment options, refunds, balances, and policies
• assist with financial aid documentation
• review award postings
• process refunds, including Title IV credit balance refunds
• research and resolve account discrepancies
• process payments and maintain documentation
• prepare reports
• maintain confidential records in Banner and other systems
• support compliance monitoring and audit activities
• provide informational presentations.

What we're looking for

Skills & competencies

student financial services advisor

frankfort ky

onsite

full-time

bursar

financial aid

student accounts

billing

title iv

account reconciliation

banner

ferpa

kentucky state university

Work arrangement

• Weekend coverage required

Why this role

Full-time, 37.5 hours per week, onsite role. Bachelor’s degree and 1–3 years of relevant professional experience required. Applicants must be authorized to work in the United States; visa sponsorship is unavailable.

About the employer

Kentucky State University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.