Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Dillwyn, VA, paying $14–$18 per hour plus commission or bonus. The independent State Farm agent’s team helps customers with insurance and financial service needs, including auto, home, and life insurance and retirement planning. The representative builds customer relationships and provides accurate, friendly service on insurance availability, eligibility, coverage, policy changes, claims, and billing. The role also supports the agent’s marketing goals and customer follow-up.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• work with the agent to establish and meet marketing goals.

What we're looking for

Skills & competencies

customer service representative

insurance

dillwyn va

state farm agent team member

part-time

$14–$18/hour

commission

auto insurance

home insurance

life insurance

property and casualty license

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission or bonus, valuable experience, and opportunity for advancement within the agency.

Why this role

A Property and Casualty license is required or the candidate must be willing to obtain one.

About the employer

John Staton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.