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Telecommunication Customer Support Specialist

Digital Direction · Chicago, IL

Employment type

Full-time

Work setting

On-site

Location

Chicago, IL

Schedule

Day shift

Posted

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Job overview

The Telecommunication Customer Support Specialist is a full-time, onsite position located in Chicago, IL. Compensation is not specified for this role, which supports Digital Direction in managing telecommunications operations for their customer base. This role exists to serve as the primary operations contact for customers, managing orders, contracts, and trouble tickets. The specialist leverages high-level product knowledge to resolve billing issues, coordinate migrations, and ensure efficient service delivery across various telecommunications technologies.

What we're looking for

Skills & competencies
full-time
day shift
chicago il
telecommunications
customer support
operations
troubleshooting
contract management
project coordination
cloud technologies
onsite
Work arrangement
  • Weekend coverage required

About the employer

Digital Direction is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.

Additional details

Industry sector
51
Industry
Wired Telecommunications Carriers
Occupation code
43-4051.00
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