Customer Service Representative / Data Entry

Job overview

The Customer Service Representative / Data Entry role is onsite in Albuquerque, NM. Compensation is not specified. The position supports Furniture City Inc. by assisting customers and processing invoices in its point-of-sale system. The role handles inbound customer inquiries and documents interactions, helping resolve requests and escalate complaints as needed. It also enters invoices and attends training to maintain current skills and knowledge.

What you'll do

• Receive inbound calls and emails
• identify customer needs and provide solutions
• build rapport with customers
• document interactions
• enter invoices into the POS system
• and attend training. The role requires computer comfort, phone and verbal communication skills, organization, and the ability to work under pressure.

What we're looking for

Skills & competencies

customer service representative

data entry

furniture city inc

albuquerque nm

87110

full-time

inbound calls

customer emails

invoice entry

pos system

customer management software

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off.

Why this role

Paid time off is listed. Previous customer service experience is preferred, not stated as a requirement.

About the employer

Furniture City Inc is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.