Licensed Insurance Representative – Customer Service

Job overview

The Licensed Insurance Representative – Customer Service role is an onsite, full-time position in Gilbert, AZ. Compensation is not specified. The role supports a State Farm independent contractor agent’s office and customer service work. The representative builds customer relationships and provides accurate service on insurance inquiries, coverage, policy changes, claims, and billing. Using a needs-based review process, the role helps customers understand insurance options and supports the agency’s business growth.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing
• educate customers about insurance options through needs-based reviews
• provide timely activity reports
• remain current on product changes, licensing, technical developments, and continuing education.

What we're looking for

Skills & competencies

licensed insurance representative

customer service

insurance

property and casualty license

life and health license

customer relationships

policy changes

claims support

billing support

gilbert az

state farm agency

Work arrangement

• Weekend coverage required

Benefits & perks

• Base pay plus bonus
• paid time off, including vacation and personal/sick days
• growth and advancement opportunity.

Why this role

Requires active Property and Casualty and Life and Health licenses; base pay plus bonus and paid time off are listed.

About the employer

Greg McAlpin - State Farm Agency is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.