Information Technology Field Engineer I

Job overview

The Information Technology Field Engineer I role is onsite in Burlington, VT, and pays $47,000–$57,000 per year. VC3 provides IT services to municipalities and organizations across the United States and Canada. The role provides hands-on technical support at client sites, resolving hardware, software, workstation, printer, and network issues. It helps clients maintain reliable technology through timely troubleshooting, clear communication, and adherence to VC3’s service standards.

What you'll do

• Travel to scheduled client sites
• install and set up computer hardware, software, and peripherals
• troubleshoot workstations and printers
• support connectivity issues with technical staff
• guide clients on technical standards
• identify recurring issues and initiate problem tickets
• document work and client communications
• participate in the on-call rotation one week every 3–4 months.

What we're looking for

Skills & competencies

information technology field engineer i

burlington vt

vc3

full-time

$47k–$57k

on-site client support

hardware

software

networking

windows

microsoft 365

on-call rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-paid time off, company-matched 401(k)/RRSP plans, Employee and Family Assistance Program, learning reimbursement, mentorship, and career development programs.

Why this role

Participates in an on-call rotation one week every 3–4 months; requires a vehicle, valid driver’s license, and relevant technical experience.

About the employer

VC3, Inc. is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.