Customer Service Representative, National Hose & Accessory

Job overview

The Customer Service Representative role is listed in Pasadena, TX, while the description identifies Earth City, IL; the work arrangement is not specified. Compensation is not specified. National Hose is a Singer Industrial company, an industrial distributor serving markets including petrochemical, food and beverage, construction, and power generation. The representative supports customers and sales by processing orders, tracking deliveries, verifying pricing, and communicating with customers, vendors, purchasing, service, and sales teams. The role also handles overflow calls and assists with process improvements and training.

What you'll do

• Enter customer orders, convert quotes into orders, and process billing in the ERP system
• coordinate with purchasing
• monitor order confirmations and delivery
• verify pricing
• communicate with customers and vendors about orders, accounts, invoices, and complaints
• answer overflow calls
• support service and sales.

What we're looking for

Skills & competencies

customer service representative

national hose & accessory

singer industrial

pasadena tx

earth city il

order entry

erp system

customer support

sales support

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and wellness coverage, HSA, FSA, dental, vision, life insurance, short- and long-term disability, 401(k) matching, and PTO.

Why this role

Benefits listed include health and wellness coverage, HSA, FSA, dental, vision, life insurance, short- and long-term disability, 401(k) matching, and PTO.

About the employer

Singer Industrial is hiring for this role. Industry: Industrial Supplies Merchant Wholesalers. Sector: 42.