Guest Service Representative

Job overview

The Guest Service Representative role is onsite in Prestonsburg, KY. Compensation is not specified. The position supports hotel guests with front desk services and helps provide an enjoyable stay. The role serves as a primary contact for guest requests, handling arrivals, departures, reservations, payments, and information needs. It also supports end-of-day business closeout and other departments as needed to provide guest service.

What you'll do

• Welcome guests
• administer check-ins and check-outs
• provide front desk services
• take reservations and assign rooms
• process guest payments
• provide information about local transportation and restaurants
• perform the night audit end-of-day procedure
• accommodate guest requests
• help other departments as needed
• and close out daily business transactions on the computer system.

What we're looking for

Skills & competencies

guest service representative

hotel front desk

guest services

check-in

check-out

reservations

room assignment

guest payments

night audit

prestonsburg ky

comfort suites

flexible schedule

hotel travel discounts

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, hotel travel discounts, paid training, growth opportunities, and holiday pay.

Why this role

Benefits listed include a flexible schedule, hotel travel discounts, paid training, growth opportunities, and holiday pay.

About the employer

Comfort Suites - Prestonsburg, KY is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.