Help Desk Specialist I
Employment type
Full-time
Work setting
On-site
Location
Washington, DC
Schedule
Day shift
Posted
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Job overview
The Help Desk Specialist I is an onsite role based in Washington, DC, with compensation not specified. This position supports NuAxis Innovations by serving as the primary IT customer support interface for WMATA end users. The role exists to intercept and resolve IT service requests via telephone, chat, or email. It contributes to the company's goals by ensuring timely resolution of technical issues and maintaining high standards of customer experience for federal IT solutions.
What we're looking for
- Skills & competencies
- full-timeday shiftwashington dcit supporthelp deskcustomer servicetechnical supportnuaxis innovationswmatatroubleshootingslaitsm
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified.
About the employer
NuAxis Innovations is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Computer Facilities Management Services
- Occupation code
- 15-1231.00
You'll be redirected to the employer's application page.
Listing ID: 4b90b68d-b941-46a2-a175-c7cfe19fb7f3