Inside Sales and Customer Experience Specialist

Job overview

The Inside Sales and Customer Experience Specialist role is onsite in Tampa, FL. Pay is $45,000–$55,000 per year, based on experience, plus a bonus for converted new customers. Coastal Wipers describes a mission focused on people, environmental responsibility, and sustainable business. The specialist serves existing customers while identifying and qualifying new business opportunities. By managing inquiries and orders, resolving issues, maintaining CRM records, and supporting sales development, the role contributes to customer retention and business growth.

What you'll do

• Respond to customer inquiries by phone, email, and web chat
• assist with product selection, pricing, and order status
• resolve customer issues and shipping delays
• maintain CRM records
• qualify inbound leads
• conduct warm outreach
• schedule meetings and demos for account executives
• share customer insights with marketing.

What we're looking for

Skills & competencies

inside sales

customer experience

tampa fl

coastal wipers

$45,000–$55,000/year

customer account management

lead qualification

outbound outreach

crm

order management

sales development

account executive growth path

Work arrangement

• Weekend coverage required

Benefits & perks

• Quarterly attendance bonuses
• end-of-year performance bonus
• paid time off
• six paid holidays
• birthday paid day off
• dental and vision insurance
• 401(k).

Why this role

The posting describes a growth path toward Account Executive and lists quarterly attendance bonuses, an end-of-year performance bonus, and six paid holidays.

About the employer

COASTAL WIPERS, INC. is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.