Account Manager | Client Success Team

Job overview

The Account Manager | Client Success Team role is remote and available only to residents of the states listed in the posting. The base salary is $50,000–$55,000 per year, with average first-year on-target earnings of $68,000–$82,000. Subsplash’s Client Success Team helps clients use its platform to engage audiences and advance their missions. The account manager builds client relationships, explains products and features, develops solutions for client needs, and supports product implementation and use. The role contributes to client satisfaction, retention, and recurring revenue by helping clients get more value from the platform.

What you'll do

• Build relationships with targeted clients by phone and email
• explain new products, features, and platform value
• develop solutions tailored to client needs
• help clients implement and use Subsplash products
• stay informed about industry information and educate clients.

What we're looking for

Skills & competencies

account manager

client success

remote

subsplash

client relationships

customer retention

recurring revenue

saas platform

product adoption

crm

salesforce

$50k–$55k base salary

$68k–$82k ote

medical dental vision

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• medical, dental, and vision coverage
• short- and long-term disability
• life insurance
• 401(k) matching
• professional development
• equipment
• referral program
• parental leave.

Why this role

Remote eligibility is limited to residents of the states specified in the posting; role is classified as full-time/non-exempt and eligible for overtime.

About the employer

Subsplash is hiring for this role. Industry: Software Publishers. Sector: 51.