Assistant Manager, Operations

Job overview

The Assistant Manager, Operations role is onsite at Southside Health Center in Orlando, FL. Compensation is not specified. True Health is a not-for-profit federally qualified health center whose mission is to provide comprehensive healthcare at a reasonable cost to everyone. The assistant manager oversees administrative duties and operational efficiency, including patient flow, front-office processes, and staff coordination. The role supports access to care by helping patients navigate appointments, eligibility, payments, and service concerns while maintaining organized and effective center operations.

What you'll do

• Support relationships with regional and clinical leadership
• maintain a professional environment and effective communication
• ensure efficient patient flow
• manage applicable front-office staff
• verify deposits and petty cash
• conduct routine audits
• register patients in the EMR
• interview patients for sliding-fee eligibility
• verify insurance
• collect payments and explain balances
• scan and import records
• schedule appointments
• handle calls and complaints
• coordinate referrals and community partner activities
• support staff development and efficiency projects
• travel as necessary using a personal vehicle.

What we're looking for

Skills & competencies

assistant manager

operations

healthcare administration

patient flow

front office

emr

insurance verification

patient services

orlando fl

true health

southside health center

Work arrangement

• Weekend coverage required

Why this role

Onsite role at Southside Health Center; supports front-office operations and access to care at a federally qualified health center.

About the employer

True Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.