Front Desk Agent

Job overview

The Front Desk Agent is an onsite, full-time role on Jekyll Island, GA. Compensation is not specified. The position supports hotel guests and helps shape their experience from arrival through checkout. The agent welcomes guests, handles transactions and calls, responds to questions and problems, and follows hotel safety and security procedures. Accurate, courteous service helps guests have a smooth stay and gives management timely notice of issues.

What you'll do

• Welcome guests in person and by phone
• assist with check-in and checkout
• ask guests about their stay and listen to concerns
• help with luggage, directions, restaurant suggestions, and other guest needs
• collect payments, route calls, and take messages
• follow hotel safety and security policies and contact management as needed.

What we're looking for

Skills & competencies

front desk agent

hotel hospitality

jekyll island ga

guest check-in

guest checkout

customer service

front office software

cash and credit transactions

full-time

safety and security

Work arrangement

• Weekend coverage required

Why this role

The role requires strong spoken and written English communication, cash or credit transaction handling, front-office software proficiency, and extended periods of standing.

About the employer

Jekyll Island III Hotel Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.