Customer Account Representative

Job overview

The Customer Account Representative is an onsite role based in Ripley, WV, with compensation ranging from $13.01 to $15.30 per hour. This position supports the Rent A Center team by managing rental accounts and ensuring high-quality customer service. This role exists to drive sales growth and maintain account health through proactive customer engagement and efficient operational support. The Customer Account Representative contributes to the company's goals by building strong relationships and ensuring the seamless delivery and pickup of merchandise.

What you'll do

• Oversee an assigned portfolio of accounts, conduct early-stage collections, maintain account health, complete delivery and pickup routes, provide white-glove customer service, contribute to sales growth, transport and install merchandise, and maintain showroom standards.

What we're looking for

Skills & competencies

full-time

day shift

ripley wv

rent a center

customer account representative

collections

customer service

retail

sales

$13.01-$15.30/hr

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, paid time off, medical, dental, vision, life & disability insurance, 401(k) with match, FSA/HSA.

Why this role

Promoted from within for 99% of leadership roles; rapid advancement opportunities.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.