Assistant General Manager

Job overview

The Assistant General Manager is an onsite role in Highland Park, IL, paying $55,000–$70,000 per year. E.M.A. Hospitality’s posting describes hotel operations and guest service responsibilities. Working with the General Manager, this role helps oversee daily hotel operations, support guest satisfaction, and contribute to financial and business performance. It also guides staff and coordinates with sales and marketing to support service quality and revenue goals.

What you'll do

• Assist with front desk, housekeeping, maintenance, and food and beverage operations
• ensure compliance with company standards and procedures
• address operational issues
• monitor guest feedback and resolve complaints
• assist with budgeting, forecasting, and expense control
• analyze financial reports
• supervise and mentor staff
• coordinate meetings and training
• collaborate on sales and marketing plans and client activities
• support safety inspections and emergency procedures.

What we're looking for

Skills & competencies

assistant general manager

hotel operations

hospitality

guest satisfaction

team leadership

financial management

highland park il

e.m.a. hospitality

full-time

$55k–$70k/year

performance incentives

hotel discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• accrued paid time off
• 401(k) enrollment options
• employee discounts at partner hotels and affiliate properties.

Why this role

The posting lists performance-based incentive eligibility and employee discounts at partner hotels and affiliate properties worldwide.

About the employer

E.M.A. Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.