Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is full-time and onsite in Seattle, WA, with a Monday–Friday day-shift schedule. The stated salary is $96,000–$144,000 per year. The advisor supports the dealership’s service department and customer experience. The advisor is the primary customer contact for vehicle service, explaining recommended maintenance and repairs, coordinating repair orders with technicians, and providing status updates. The role supports customer satisfaction and long-term loyalty through clear communication and accurate service coordination.

What you'll do

• Greet customers and assess service needs
• explain recommended maintenance, repairs, and tire services
• communicate additional service recommendations
• create and transmit repair orders
• update customers on repair status, timelines, and costs
• process payments
• maintain customer satisfaction scores and a professional service environment.

What we're looking for

Skills & competencies

automotive service advisor

customer service

vehicle maintenance

repair orders

service coordination

customer satisfaction

seattle wa

chrysler dodge jeep ram and hyundai of seattle

monday–friday

day shift

$96k–$144k per year

401(k)

medical insurance

dental and vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), medical, dental, vision, and life insurance.

Why this role

The posting identifies Stellantis or Hyundai experience as desired but not required; DealerTrack and Xtime proficiency is a plus.

About the employer

Chrysler Dodge Jeep Ram & Hyundai of Seattle is hiring for this role. Industry: General Automotive Repair. Sector: 81.