Concierge

Job overview

The Concierge role is onsite in Beaver Creek, CO, for the winter 2026/2027 season. The posting lists a starting wage of $20–$23 per hour. Vail Resorts offers mountain experiences and guest services across its resort network. The concierge supports guest satisfaction before arrival and during the stay by coordinating reservation details, answering questions, and sharing accurate local and resort information. The role also communicates guest requests to other departments and promotes in-house events and activities.

What you'll do

• Enter guest notes in reservation systems
• review arrivals and address instructions and billing requests
• answer questions about outlet hours, directions, car rentals, and shuttle services
• promote in-house events and adventure programming
• anticipate and respond to guest needs
• communicate requests to other departments
• coordinate parcels, mail, and special deliveries.

What we're looking for

Skills & competencies

concierge

vail resorts

beaver creek co

winter seasonal 2026/2027

guest services

reservations

guest satisfaction

local information

front office

housing available

ski passes

free ski lessons

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee ski passes, discounted lift tickets for friends and family, free ski lessons, discounts on lodging, food, gear, and mountain shuttles, 401(k), employee assistance program, training, and referral program.

Why this role

Winter seasonal role; housing availability is listed. Employee perks include ski passes, discounted lift tickets, free ski lessons, and discounts on lodging, food, gear, and shuttles.

About the employer

Vail Resorts is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.