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Call Center Representative

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC · South El Monte, CA

Compensation

$18 – $22 /hr

Employment type

Full-time

Work setting

On-site

Location

South El Monte, CA

Schedule

Day shift

Posted

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Job overview

The Call Center Representative is an onsite role based in South El Monte, CA, with a pay range of $18.00–$22.00 per hour. This position supports the PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC by managing inbound and outbound communications. This role exists to provide the first point of contact for schools and customers. The representative contributes to the organization's mission by resolving inquiries efficiently and maintaining accurate records in the CRM system.

What you'll do

  • Manage high call volume.
  • Listen to customer concerns and provide solutions.
  • Build rapport with customers.
  • Document interactions in CRM software.

What we're looking for

Skills & competencies
full-time
day shift
south el monte ca
call center
customer service
bilingual
crm
communication
education support
problem solving
$18-$22/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), bonus based on performance, opportunity for advancement, training & development.

Why this role

401(k), bonus based on performance, opportunity for advancement, training & development.

About the employer

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC is hiring for this role. Industry: Educational Support Services. Sector: 61.

Additional details

Industry sector
61
Industry
Educational Support Services
Occupation code
43-4051.00
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