Sales Supervisor and Customer Service

Job overview

The Sales Supervisor and Customer Service role is office-based in Brooklyn, NY; compensation is $80,000–$90,000 per year. The posting describes an office role with occasional walkthroughs of a manufacturing plant and a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. The supervisor manages customer accounts and orders, coordinates production schedules and freight, and supports sales growth. The role connects customer communication, logistics, and production coordination to timely order fulfillment and customer retention.

What you'll do

• Receive and process customer orders
• confirm delivery dates with production management
• update production schedules and send order confirmations
• provide shipment updates and track open orders
• arrange LTL and full truckload shipments, negotiate rates, coordinate pickups, track deliveries, resolve shipping issues, and reconcile freight invoices
• maintain key account relationships
• develop new business
• prepare credit references
• maintain customer files
• conduct market research
• collaborate with production on scheduling and priorities
• resolve customer issues and review invoices.

What we're looking for

Skills & competencies

sales supervisor

customer service

order management

account management

freight logistics

production scheduling

brooklyn ny

strikeforce staffing

monday–friday

8 am–5 pm

$80k–$90k

domestic travel

5+ years experience

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive salary and benefits, collaborative team culture, and growth opportunities.

Why this role

Requires 5+ years in customer service, inside sales, or account management; freight and transportation logistics knowledge; Microsoft Office proficiency; and a valid driver’s license. Occasional domestic travel is listed at 3–5 times per year.

About the employer

Strikeforce Staffing is hiring for this role. Industry: Temporary Help Services. Sector: 56.