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Customer Service Representative

Mr. Rooter Plumbing Of Central New Jersey · Freehold, NJ · Office Team

Compensation

$16 – $18 /yr

Employment type

Full-time

Work setting

On-site

Location

Freehold, NJ

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is an onsite role based in Freehold, NJ. Compensation is $16.00 - $18.00 per hour, supporting the Mr. Rooter Plumbing office team. This role serves as the first point of contact for customers, scheduling service appointments and coordinating solutions with dispatchers and service professionals. It is a career-path position focused on delivering a first-class customer experience.

What you'll do

  • Answer incoming calls
  • schedule service appointments
  • communicate with dispatch and service professionals
  • update customer information
  • follow company service processes.

What we're looking for

Skills & competencies
full-time
freehold nj
customer service
plumbing
office
entry-level
paid training
onsite
day shift
$16-$18/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training, PTO, 401(k) with match, health, dental, vision insurance

Why this role

Paid training provided; no prior experience required; career growth opportunities into leadership.

About the employer

Mr. Rooter Plumbing Of Central New Jersey is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.

Additional details

Industry sector
23
Industry
Plumbing, Heating, and Air-Conditioning Contractors
Occupation code
43-4051.00
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