Hospitality Client Lead

Job overview

The Hospitality Client Lead role is onsite in Boston, MA, with compensation of $19–$21 per hour. Heyday describes itself as a skincare brand focused on personalized skincare and the facial experience. The role creates a welcoming shop experience while supporting daily operations and sales. It leads staff on shift, helps clients with services and products, and contributes to client satisfaction and shop performance.

What you'll do

• Provide client service and hospitality
• coordinate schedule adjustments with the Shop Manager
• manage Skin Therapist appointments in the booking system
• supervise and delegate on-shift work
• help train and coach Host team members
• support shop tasks, inventory, restocking, product sales, and returns.

What we're looking for

Skills & competencies

hospitality client lead

boston ma

heyday skincare

$19–$21/hour

client experience

skincare

retail sales

team leadership

appointment booking

inventory

product recommendations

weekend availability

paid time off

product discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Membership and product commission
• discounted facials
• friends and family service discount
• 35% product discount
• paid time off
• professional growth opportunities.

Why this role

The posting lists membership and product commission, discounted facials, a 35% product discount, paid time off, and professional growth opportunities.

About the employer

Heyday Skincare - Seaport is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.