Patient Benefits Coordinator

Job overview

The Patient Benefits Coordinator role is onsite in Tacoma, WA. Compensation is $24.28–$30.35 per hour. Puyallup Tribal Health Authority is a culturally grounded, patient-first health and wellness center serving the Indigenous community. The coordinator helps patients access health coverage and financial resources through education, enrollment support, and advocacy. The role assists with benefit applications and appeals, coordinates with public agencies, conducts patient interviews, and documents information in electronic health records so patients can better navigate available care and coverage.

What you'll do

• Assist patients with applications for SSI, SSD, Medicare, Medicaid/Apple Health, and other healthcare resources
• educate patients about coverage options, rights, and responsibilities
• work with the Social Security Administration, DSHS, and other agencies
• conduct patient interviews in clinic, hospital, or community settings
• support appeals, grievances, and complex benefit cases
• help patients access pharmacy discount programs
• document patient information in electronic health records
• stay current on Medicare, Medicaid, ACA, and Tribal healthcare program changes.

What we're looking for

Skills & competencies

patient benefits coordinator

tacoma wa

puyallup tribal health authority

patient advocacy

health coverage

medicare

medicaid

ssi

ssd

apple health

electronic health records

$24.28–$30.35/hr

tribal health

native american preference

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision premiums paid 100% by PTHA for employees
• 13 annual vacation days
• 13 annual sick leave days
• 18 or more paid holidays
• 401(k) with annual profit-sharing contributions after one year
• life and AD&D insurance
• eligible student-loan repayment programs.

Why this role

Requires an associate degree in a related field or at least two years of healthcare-setting experience with insurance exposure, plus two or more years of healthcare customer service experience. Washington State Tribal Assister Certification must be obtained within one month of hire if not already held. Native American Preference applies under federal law.

About the employer

Puyallup Tribal Health Authority is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.