Customer Assistance Representative Part Time

Job overview

The Customer Assistance Representative Part Time is an onsite role based in Kansas City, MO. Compensation is not specified in the listing, and this position supports the airport operations team at American Airlines. This role exists to provide professional and efficient customer service at the airport, including assisting with self-service kiosks, baggage processing, and ensuring compliance with safety and security policies. The representative plays a key role in maintaining smooth terminal operations and supporting passengers throughout their travel journey.

What you'll do

• Greeting customers, monitoring ticket counter safety, assisting with kiosk check-in and baggage processing, troubleshooting kiosk technology, verifying carry-on baggage compliance, clearing international travel documents, and assisting with the movement of non-ambulatory customers.

What we're looking for

Skills & competencies

part-time

kansas city mo

airport

customer service

american airlines

day shift

weekend required

no on-call

no travel

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Travel perks, health/dental/vision benefits, 401(k), wellness programs, pet insurance.

Why this role

Travel perks, health benefits from day one, wellness programs, and 401(k) program.

About the employer

American Airlines is hiring for this role. Industry: Other Airport Operations. Sector: 48.