Retail Field Service Representative

Job overview

The Retail Field Service Representative role is based onsite in Nashville, TN, with Monday–Friday day shifts and extensive travel for customer appointments, including some overnight travel. Compensation is not specified. Galls serves public safety and military professionals with uniforms, equipment, and related solutions. The representative coordinates territory service activities, including customer fittings and delivery of completed uniforms, and assists with branch retail operations when not in the field. The role supports customer satisfaction through coordination with branch and sales teams and direct customer service.

What you'll do

• Coordinate onsite fittings and customer activities with branch managers, outside sales executives, inside sales representatives, and other teams
• work in the branch when not performing field tasks
• stock the vehicle with necessary equipment
• conduct customer fittings and deliver completed uniforms
• maintain customer involvement and satisfaction
• work with manufacturer representatives
• assist branch customers and locations as needed.

What we're looking for

Skills & competencies

retail field service representative

customer fittings

uniforms

public safety

military customers

nashville tn

monday–friday

day shift

territory service

overnight travel

galls

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company contribution
• flexible benefits
• employee discount
• vacation and personal time
• paid holidays
• tuition reimbursement
• daily pay.

Why this role

Combines territory-based customer fittings and deliveries with in-branch retail support; some overnight travel is required.

About the employer

Galls is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.