Veterinary Kennel Receptionist (Care Coordinator)

Job overview

The Veterinary Kennel Receptionist (Care Coordinator) role is onsite in Williamsburg, VA, in the St. Francis Pet Resort department of Godspeed Animal Care—not the hospital side. Compensation is not specified. PetVet Care Centers’ mission is to improve the lives of animals and people through exceptional, compassionate care. The coordinator provides administrative and customer-service support for the kennel-side pet resort. By managing client interactions, appointments, records, transactions, and related front-desk tasks, the role helps the resort deliver organized service to pets and their owners.

What you'll do

• Provide in-person and phone customer service
• manage lobby flow, address concerns, and schedule appointments
• handle basic medical emergencies for pets and owners
• assist with medication pickups and service inquiries
• enter and manage data, billing, and accounts
• assist with retail sales, weighing pets, and faxes
• maintain records
• reconcile the cash drawer and complete end-of-day duties.

What we're looking for

Skills & competencies

veterinary kennel receptionist

care coordinator

williamsburg va

petvet care centers

full-time

st. francis pet resort

kennel department

client service

appointment scheduling

pet care

weekend and holiday rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• paid parental leave
• 401(k) with discretionary contribution
• team member pet discounts
• emotional wellbeing support and 24/7 EAP
• CE stipends and career development resources
• hardship relief fund.

Why this role

The posting specifies the St. Francis Pet Resort department and kennel side, not the hospital side. Schedule is roughly 7 a.m.–6 p.m. four days per week, with rotating shifts that include weekends and holidays. High school diploma or GED is required.

About the employer

PetVet Care Centers is hiring for this role. Industry: Veterinary Services. Sector: 54.