Customer Care Associate (Life Insurance)
Employment type
Full-time
Work setting
On-site
Location
Edmond, OK
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Associate is an onsite role based in Edmond, OK. Compensation is not specified in the posting, and this position supports the Life Insurance department by providing essential service to policyholders and agents. This role exists to provide front-line phone support to policyholders, beneficiaries, and agents. The associate contributes to team goals by ensuring high customer satisfaction and maintaining accurate records of insurance policy inquiries and transactions.
What you'll do
- Provide front-line phone support to policyholders, beneficiaries, and agents.
- Process policy updates, beneficiary changes, and premium adjustments.
- Research and resolve routine inquiries while escalating complex cases.
- Maintain accurate records and ensure adherence to service-level agreements.
What we're looking for
- Skills & competencies
- full-timeday shiftedmond okinsurancecustomer servicecall centerlife insuranceannuityonsiteno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance, 401k with match, paid time off, disability coverage.
Why this role
Focus on life insurance and annuity policy support with high-volume call handling.
About the employer
Trans.Appl.Group Inc. NE is hiring for this role. Industry: Direct Life Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Life Insurance Carriers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 4a614482-4e0f-40bd-8081-9822a2dfa174