Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Smyrna, GA. Pay is $14–$17 per hour. The position supports Mark Pritchard’s State Farm insurance agency and its customer service and growth. The representative helps customers understand and update policies, processes claims, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports customer experiences and the agency’s service operations.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

smyrna ga

mark pritchard state farm agent

insurance

policy information

policy changes

claims processing

customer records

$14–$17 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

About the employer

Mark Pritchard - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.