Seasonal Client Support Associate

Job overview

The Seasonal Client Support Associate role is onsite in Chapel Hill, NC, and compensation is $17 per hour. Jackson Hewitt offers tax preparation training and opportunities to develop customer service skills. This role supports clients visiting the office by helping create a welcoming experience. The associate confirms appointments, follows up with past and potential clients, distributes marketing materials, and keeps clients engaged while they wait.

What you'll do

• Welcome office visitors
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times.

What we're looking for

Skills & competencies

seasonal client support

customer service

client relations

appointment confirmation

client follow-up

marketing materials

office support

tax preparation training

chapel hill nc

jackson hewitt

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access, employee discounts, flexible schedule, advancement opportunities, training and development, healthcare, dental and vision options, Teladoc, identity theft protection, tax preparation training, PTIN reimbursement, continuing tax education, referral opportunities, and 401(k) with company match.

Why this role

Free tax preparation training and PTIN registration reimbursement; flexible schedule options; earned wage access.

About the employer

Jackson Hewitt - EMH is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.