Multi-Store Supervisor

Job overview

The Multi-Store Supervisor role is in person in Alcoa, TN, overseeing several assigned store locations. Compensation is not specified; the posting mentions a competitive salary and performance-based bonus. The role supports Jackson Hewitt’s mission to help clients maximize tax refunds with fewer associated fees.

What you'll do

• Lead seasonal employee recruiting
• monitor associate performance and quality
• review schedules and timecards
• coordinate with Human Resources on employee relations and training
• ensure assigned offices meet company standards for setup, technology, supplies, and facilities
• guide employees through complex issues and escalated complaints
• monitor productivity and discount reports
• work toward revenue, cash-control, and tax-return goals.

What we're looking for

Skills & competencies

multi-store supervisor

store operations

seasonal team management

recruiting

tax preparation offices

alcoa tn

jackson hewitt

performance bonus

training and development

employee discounts

flexible schedule

high school diploma or ged

Work arrangement

• Weekend coverage required

Benefits & perks

• Opportunity for advancement
• training and development
• performance-based bonus
• employee discounts
• flexible schedule.

Why this role

Oversees seasonal teams across multiple offices; the employer is an independently owned and operated franchise with locations in East Tennessee and the Greenville, South Carolina area.

About the employer

Jackson Hewitt - 3313 is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.