Field Service Technician

Job overview

The Field Service Technician role is based in Coppell, TX, with work at customer or company facilities and in office or plant environments. Compensation is not specified. Fives Group designs and supplies industrial machines, process equipment, and production lines for industrial sectors worldwide. The technician installs, supports, maintains, and services products at customer sites, diagnosing equipment issues and recommending corrections to help ensure reliable operation. The role also documents service work, supports customer relationships, and trains internal and external groups on product operation and maintenance.

What you'll do

• Plan and supervise product installation into customer systems
• troubleshoot technical problems
• maintain, service, replace, and upgrade products as needed
• analyze equipment performance and recommend corrections
• document service work and maintain customer visit schedules and reports
• follow site safety requirements and use proper PPE
• train internal and external groups on product operation and maintenance.

What we're looking for

Skills & competencies

field service technician

industrial equipment

installation

troubleshooting

mechanical repair

hydraulics

pneumatics

plc

customer service

coppell tx

fives group

75% travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability benefits
• holidays, personal time off, and 401K and IRA.

Why this role

Travel is 75%, typically one to two weeks at a time, including weekends or holidays; benefits include health, dental, vision, life, disability, holidays, personal time off, and retirement plans.

About the employer

Fives DyAG Corp is hiring for this role. Industry: Engineering Services. Sector: 54.